| |
| |
|
|
Software Information |
|
|
|
Microsoft CRM USA Nationwide Remote Support
Remember old good days when your company probably had Great Plains Dynamics? If you are in San Francisco Bay Area - you had local Great Plains Software partner consulting company, who served you basically coming onsite and charging you four hours minimum, even if the problem deserved 5-min fix? This was at the end of 20th century and remote support technologies were not very advanced - Citrix was making good progress and taking market over from Symantec PCAnywhere. Today, when Microsoft Terminal Server and Citrix are remote support standards and IT department uses them to host application server for nation-wide and world-wide users, you should probably be thinking of getting remote support for your ERP and CRM systems. In this small article we'll take a look at Microsoft CRM remote support, customization, reporting, implementation and integration. ? Why Microsoft CRM Remote Support? Microsoft CRM market niche is still narrow and MS CRM consulting companies do not have enough clientele in their respected locals markets: Houston, Los Angeles, Chicago, New York - even in these hypermarkets. In order to survive Microsoft CRM VAR went to nationwide and even international markets to get clients base. ? Technology-driven consulting companies. Microsoft CRM has web and MS Outlook clients and so by its nature it is web application. When you are considering hosting your web site - you typically do not care where hosting company is located - you consider price and quality. Microsoft CRM could be hosted with .Net hosting companies and implementation could be done remotely with web-session-based training. ? Customization. Today, even if Microsoft Business Solutions has open technology Microsoft CRM SDK - the complexity of the specific tasks (messaging through Lotus Notes Domino, generic MAPI, advanced MS CRM - Exchange connector) requires precision programming, which should be outsourced to nationwide development centers. As our experience indicates - clients are demanding the expertise, not just cheap generic developers. Whoever comes for the cheap price - they usually get poor results. ? Large Business ERP. Microsoft CRM proved its market strength and ability to automate large publicly traded corporation. It sits in Microsoft SQL Server and uses all the spectrum of Microsoft technologies: .Net, Active Directories, MS Exchange, Full-Text Search, Crystal Reports Enterprise. We are confident in Microsoft CRM ability to automate Aerospace & Defense, Pharmaceutical, Supply Chain Management, Medical & Hospitals, Distribution & Logistics, Oil & Gas, Wholesale & Retail, Education, Non-for-profit ? Integration. Microsoft CRM has standard integration tool with Microsoft Great Plains, Navision and Axapta integrations are on the way. However you can integrate Microsoft CRM with heterogeneous databases, such as Oracle, DB2, Lotus Notes Domino, Sybase, Pervasive SQL or Ctree/Faircomm. ? Web-Sessions and Skype training. Web Seminars are normal these days and you should be OK with the idea of remote web training. This will allow you to get the best expertise with moderate price. You can always have us help you, give us a call: 1-630-961-5918 or 1-866-528-0577, help@albaspectrum.com Andrew Karasev is consultant and CTO in Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions partner, serving clients in Illinois, New York, California, Florida, Georgia, Texas, Arizona, Virginia, Minnesota, Canada, UK, Europe, Australia, Asia, Russia. He is Microsoft Great Plains certified master, Great Plains Dexterity, Microsoft CRM SDK C#.Net, Crystal Reports developer. You can reach Andrew: akarasev@albaspectrum.com
MORE RESOURCES:
Software - Google News |
|
|
|
RELATED ARTICLES
A Simple Computer Software Definition What is Software?Software is a set of instruction written to interface between man and machine.Who writes this instructions?Programmers writes this instructions. Preventive Maintenance Software Companies Several software companies design programs for preventive maintenance. Most of the preventive maintenance software companies produce programs for facilities and businesses. Document Templates Give You The Perfect Framework For Your Documents When it comes to running an office, the SOHO entrepreneur has enough on his or her plate as it is. So if you find yourself in the unenviable position of regularly having to set aside your core competencies to handle tedious, repetitive administrative duties such as creating your business documents from scratch, then you need to consider the potential benefits offered by document templates. Lotus Domino/Notes - Microsoft Great Plains Tandem as ERP with Documents Workflow - Overview for IT Lotus Domino/Notes - Microsoft Great Plains tandem as ERP with Documents Workflow - overview for IT SpecialistMicrosoft Business Solutions has the whole spectrum of business applications, the good combination seems to be Microsoft Great Plains and Microsoft CRM. However we need to admit that Microsoft is relatively new in the CRM market and also for large corporation it could not be a good idea "to put all the eggs into one basket". The Death of Windows I have always regretted how Microsoft price gouges and rips off computer users. I really regret Windows XP activation. Microsoft Great Plains version 8.5: Upgrade, Customization, VBA, Crystal Reports - Highlights Microsoft Great Plains is one of the Microsoft Business Solutions family ERP products: Great Plains, Navision, Axapta, Solomon, Small Business Manager. MBS also has Microsoft CRM - Client Relation Management software and Microsoft Retail Management System (Microsoft RMS)Microsoft Great Plains 8. Microsoft Great Plains Integration Manager: Using Continuum - Overview for Developer Microsoft Business Solutions Great Plains has I'd say end user integration tool - Great Plains Integration manager. Integration Manager itself uses OLE functionality to validate text or ODBC integration files data through Great Plains forms behind the scenes. Microsoft Navision Database Selection: C/SIDE or MS SQL Server - Overview For IT Specialist There are certain pluses and minuses in both cases and you should make your decision, based on your company needs. We'll give you some hints in this subject and you should know then where to look further. Computer Phones - Facts and Fallacies The stakes are high when considering security, privacy, and savings, and the old adage, "look before you leap" might be a more judicial approach when searching for a computer phone provider, aka VoIP (voice over internet protocol).FACTS? PC phones (VoIP) can save individuals and businesses up to 80% on current phone bills, regardless of whether calls are made from PC to landlines or mobile phones. Microsoft Great Plains Jewelry - Implementation & Customization Overview Each Industry and market niche has business specific and unique requirements to ERP/Accounting System. Microsoft Business Solutions Great Plains is ERP platform, ready for third party modules additions and customizations, plus being SQL Server-based system it opens you wide spectrum of integration options and tools. Backing Up And Restoring Your MySQL Database If you've been using MySQL database to store your important data, it is imperative that you make a backup of your data to prevent any loss of data. This article shows you how to backup and restore data in your MySQL database. About Microsoft Sysprep (System Preparation) Utility (Windows 2000) The Microsoft system preparation utility for Windows 2000 is a very handy tool for network support shops that deploy PC images as a means of reformatting PC's with problems. Sysprep basically strips out all the hardware information and unique information from that specific PC, which allows you to deploy the image created from that PC on to many other PC's with different hardware configurations. CROOK: A Methodology for the Refinement of Forward-Error Correction Table of Contents1) Introduction 2) Related Work 3) Framework 4) Implementation 5) Performance Results5.1) Hardware and Software Configuration5. Removing Incoming Email in MS Exchange, C# Example The purpose of one of our projects was MS Exchange handler for processing incoming email.The basic source of knowledge was this article "Developing Managed Event Sinks/Hooks for Exchange Server Store using C#" by Logu Krishnan, published to the address http://www. How to Make Own CMS Every day millions of new web documents emerge on the Internet, and the amount of web management tools is growing simultaneously. These tools are usually referred to as Content Management Systems, CMS for short. Microsoft Great Plains Integrations - Tips for Developer In this short FAQ style article we would like to introduce you - software developer, programmer, database administrator into Microsoft Great Plains Integration tools and optionsMicrosoft Great Plains is main Microsoft Business Solutions product for US mid-market. Historically Great Plains Software designed Great Plains Dynamics and Dynamics C/S+ as multiplatform application and the integration was possible via Great Plains Dexterity or Dexterity-based end user tools, such as Import Utility and later on via Integration Manager. Cross-Platform Custom Software Development & Integration - IT Strategy for Large Corporation Microsoft Business Solutions products: Great Plains, MS CRM, Navision, Axapta, MS RMS integration with UNIX/Java based platforms & non-Microsoft applications: Oracle, Lotus Notes/Domino, DBII, PeopleSoft, SAPThe history of software application development indicates that global trends to unification might be reversed in the future. If you take a look at C programming language, intended as cross platform solution (which resolves graphical interface cross platform migration). Call Alert Notifications - Free Answering Machine Software for PCs If you're online using a dialup Internet connection, you'll probably want to download one of the free call alert software applications like Callwave or AOL Call Alert that can answer, record, and forward incoming calls to your home, office or cell phone. In fact, if you run a small business, Call Wave also offers a dedicated business fax service too. Microsoft Great Plains Customization and Development - Overview for Programmer When Great Plains Software was designing and developing Great Plains Dynamics/Dynamics CS+/eEnterprise - it placed several fundamental principles into the system1. Computer platform independence. Microsoft Retail Management System (RMS) SQL Customization - Overview for Programmer Microsoft Retail Management System serves retail single store as well as retail chains clientele. The customization scenarios, described in this article deal with the chains, when Microsoft RMS has multiple stores databases and Headquarters.
|
| home | site map |
| © 2006 |
