| |
| |
|
|
Software Information |
|
|
|
Microsoft CRM Integration with Microsoft Retail Management System (RMS) - Overview
Microsoft Client Relation Management system (Microsoft CRM) and Microsoft RMS are both Microsoft SQL Server based applications, however historically Microsoft was purchasing industry leading software applications, such as QuickSell which is now Microsoft RMS. So, RMS design fundamentals were minted a long time before Microsoft CRM. But, still integration between the two is straightforward and what you need is consultant, who is familiar with both systems structures and customization scenarios. Microsoft CRM is currently integrated with Microsoft Great Plains and will be integrated with Microsoft Navision in the close future, RMS integration is not planned to our knowledge, so you should seek third party solutions or create your own integration. We see the need for such the integration when you sell on account in RMS and have customer support call center automated with Microsoft CRM. Let us give you highlights: ? Microsoft CRM custom lookup. More likely you will nee lookup to your RMS headquarters or store records for the customer transactions from Account screen. Microsoft CRM allows you to have custom navigation bar on Account screen by clicking on this bar you could call your custom web .Net application, which will call Microsoft RMS database and return you the grid of customer transactions ? RMS architecture excurse. Microsoft RMS has Headquarters and Store databases. The exchange between the two types of databases uses worksheet mechanism. Most of the transaction types are initiated on the store level and transferred to the Headquarters database (with some global data exception, global customers for example are handled on HQ level and then propagated down to the stores). ? Data Inquiry and Update. The MS RMS architecture suggests you to query primarily Headquarters database and do not change data in HQ database. If you need to change data on the store level from Microsoft CRM custom screen - you should consider placing web service on the SQL Server hardware in the store to deal with the store-initiated transaction ? Microsoft CRM programming. Microsoft CRM has MS CRM SDK (Software Development Kit). This is open source tool, you can download it from Microsoft site and it is description of Microsoft CRM classes and methods with sample codes in C# and VB.Net. Microsoft technical support encourages you to use Microsoft CRM SDK objects and discourages you from direct SQL server programming. If you need to query MS CRM database - you should create your custom database and place your objects: SQL views and stored procedures there. Do not place custom object into MS CRM databases Do your homework in integration and if you have issues or concerns - we are here to help! If you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies - USA nationwide Great Plains, Microsoft CRM customization company, serving clients in Chicago, California, Texas, Florida, New York, Georgia, Arizona, Minnesota, UK, Australia and having locations in multiple states and internationally ( http://www.albaspectrum.com ), he is CMA, Great Plains Certified Master, Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer. You can contact Andrew: andrewk@albaspectrum.com
MORE RESOURCES:
Software - Google News |
|
|
|
RELATED ARTICLES
Microsoft Great Plains RW: Report Writer Microsoft Business Solutions Great Plains is marketed for mid-size companies as well as Navision (which has very good positions in Europe and emerging markets where it can be easily localized). Great Plains Report Writer (RW) module allows for modification and creation of Great Plains reports to suit your business needs. Great Plains Dynamics on Pervasive/Ctree support - overview for consultant All of us know that Microsoft bought former Great Plains Software and formed Microsoft (Great Plains) Business Solutions in the earlier 21st century. It was total success for GPS, we guess, but for Great Plains Dynamics / eEnterprise / Dynamics C/S+ clients it was the time of change. Reporting for Microsoft Great Plains/Dynamics/eEnterprise: RW - ReportWriter - Tips for Developer Microsoft Business Solutions Great Plains is written in Great Plains Software programming tool: Great Plains Dexterity. Dexterity in turn was built with conception of graphical cross-platform transferability (in time - 1992 - mostly Mac and MS Windows). Device Driver Basics Most people understand that the "hardware" part of their computer is the real physical parts, like the keyboard, mouse, modem, hard drive and so on. They understand that the "software" is computer bits stored on the hard drive, CD-ROM, or other storage media. The Hidden Power of Online Manual Writing software manuals is boring, isn't it? We often think: "My software is easy to use. The user interface is intuitive. Brand Your Websites URL With a Favicon Have you ever noticed that when you look at your browser favorites menu or the address bar, some entries have their own little icon beside their URL?It's called a "Favicon" (a graphic file with a .ico extension) and it's placed in the root directory of the web site. What to Do if All Screensavers Fun is Grayed Out? Finally, you have some time to personalize your desktop with an interesting screensaver. But wait. Microsoft Great Plains Implementation & Customization: Computer Parts Retailer Example Microsoft Great Plains fits to majority of horizontals and retail business is good fit as well. We'll consider the system, consisting from Microsoft Great Plains as Accounting, Inventory Pricing and Microsoft Retail Management System (RMS) Headquarters and Store Operations Manager. Most Common Ways to Accumulate Spyware (where It is Downloaded to Your PC) It is possible that if one avoided all sources of spyware, ad-ware and virus infection that infection would be at minimal levels. Although I don't recommend using only this method as a form of fighting spyware, it can be a potentially effective mean. What You Should Know About Installing Screensavers Do you remember that frustrating feeling when you find an interesting screensaver and can't install it on your computer? This article will help you to never have it again.Back to when Windows 95 started to find its home on many computers there was just half a dozen of screensavers preinstalled with the system. How To Identify, Cure and Prevent Spyware/Adware Infections Just when you thought you were Web savvy, one more privacy, security, and functionality issue crops up - spyware. Installed on your computer without your consent, spyware software monitors or controls your computer use. Demand More From Your Lead Tracking Software An integral part of any quality CRM system is lead tracking software. This is the part of the system that helps you gather customer data from your sales force. Microsoft CRM and No-Frills Cadillacs In today's business world it's all but impossible to escape Microsoft. Either you're using MS applications, developing your own, or negotiating your company's acquisition by this techno-behemoth. SQL: Querying Microsoft Great Plains - Overview for Database Administrator/Developer Looks like Microsoft Great Plains becomes more and more popular, partly because of Microsoft muscles behind it. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. Microsoft Great Plains Partner Selection: Overview Microsoft Great Plains, Navision, Solomon and Axapta are Microsoft Business Solutions ERP applications, serving to the whole spectrum of vertical and horizontal markets. Assuming that you already have one of these systems installed and implemented we would like to give you - IT director, Database Administrator, Programmer, Software Developer, Controller your options in supporting/upgrading Microsoft Great Plains for your companyIt is always good idea to install everything on your own - however Great Plains requires combination of computer networking, some programming, good accounting/distribution/logistics/reporting background - so it is not a surprise that Microsoft Business Solutions requires their customers to have specially assigner Microsoft Great Plains Partner/VAR/Reseller to serve the account. Beware of Spyware One day, you suddenly realize that your computer started to work noticeably slower than it used to. You decide to run de-fragmentation of your hard drive and add more virtual memory to the system. The Tools and Features of Adobe Photoshop Adobe Photoshop is one of the world's leading graphics editing programs, developed by Adobe Systems. Available on Mac OS or PC, Photoshop is used as one of the leading image design programs for the World Wide Web. ERP for Large Corporation - New Selling Strategy Our opinion is based on our Microsoft Business Solutions Great Plains, Microsoft CRM sales and marketing campaign to large businesses in the following industries: Aerospace, Furniture, Beverages, Placement, Distribution & Logistics, Textile, Services, Food, Manufacturing. With the new economy recovery we see signs on the market, signaling selling strategy change. Preventive Maintenance Software Companies Several software companies design programs for preventive maintenance. Most of the preventive maintenance software companies produce programs for facilities and businesses. Database Guru James F. Koopmann Reviews DBxtra Reporting and Query Tool DBxtra is a powerful query and reporting tool that hides many of the complexity and technical expertise required for creating connections to disperse data sources, building queries, designing reports, and delivery information throughout an enterprise or to your customer base.With the ability to connect to multiple databases or data sources at the same time, DBxtra allows for cross platform data aggregation and the ability to answer questions that would typically take IT time to migrate data into a single reporting database.
|
| home | site map |
| © 2006 |
